News
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What is your return or exchange policy for defective parts?
At Winwin, we take product quality and customer satisfaction very seriously. Our return and exchange policy for defective parts is straightforward and customer-focused.Read more -
Do you have an interchangeable part for the Flow waterjet intensifier pump?
Certainly. At Winwin, we do offer interchangeable parts for the Flow waterjet intensifier pump. In fact, we have a comprehensive range of high-quality replacement components specifically designed to match Flow’s intensifier pump systems with precision and reliability.Read more -
Can your high-pressure fittings withstand continuous operation for 8 hours?
Yes, our high-pressure fittings are fully capable of withstanding continuous operation for 8 hours or more. At Winwin, we design every component with durability and reliability as top priorities. First, we use only the highest quality raw materials sourced from trusted suppliers. These materials are selected specifically for their resistance to pressure, fatigue, and temperature fluctuations, ensuRead more -
Do you provide technical drawings or manuals for installation?
Yes, we provide full technical drawings and manuals specifically designed to meet customer installation requirements. Every waterjet cutting head, mixing tube, seal kit, and component we supply includes detailed installation documentation. Our drawings cover critical dimensions, torque specifications, alignment procedures, and hydraulic connections. Manuals provide step-by-step instructions with cRead more -
What is the tolerance of your mixing tubes?
The tolerance of our mixing tubes is held to ±0.02 mm on the internal diameter as standard, with concentricity maintained within 0.03 mm. This level of precision ensures that the abrasive and water mix uniformly, producing a stable, coherent jet with minimal divergence. Our advantage lies in advanced honing and lapping processes, which create an ultra-smooth internal surface. This reduces turbulenRead more -
Are your waterjet cutting heads compatible with 60,000 PSI pumps?
From the perspective of Winwin, the answer is yes. Our waterjet cutting heads are fully compatible with 60,000 PSI pumps. In fact, our cutting head systems are engineered to operate reliably across a wide pressure range, and they support pressures up to 90,000 PSI. This means that not only will our cutting heads work seamlessly with your existing 60,000 PSI pump, but they will also be ready if youRead more
