News
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Do you offer after-sales technical support for waterjet installation issues?
Yes, we provide comprehensive after-sales technical support for all installation and commissioning issues. Our support is lifelong, covering the entire lifecycle of your waterjet cutting equipment.Read more -
What payment methods do you accept for waterjet international orders
We accept multiple payment methods for international orders, excluding open account terms. The commonly used options in international trade are as follows:Read more -
Can your parts be used with both abrasive and pure water cutting modes?
The short answer is a definitive yes — WinWin Company supplies high performance replacement parts and consumables for both abrasive waterjet cutting systems and pure water cutting systems (also known as water only cutting). Our product portfolio is intentionally designed to cover the full spectrum of waterjet technology, from heavy duty abrasive cutting of superalloys to precision pure water trimmRead more -
Do You Supply Both Tapered and Non-Tapered Waterjet Mixing Tubes?
Absolutely — WinWin Company supplies both tapered and non-tapered waterjet mixing tubes, along with every other consumable and wear part used in modern abrasive waterjet cutting systems. Our philosophy is simple: if your waterjet cutting head uses it, we either stock it or can manufacture it to your exact specification.Read more -
What is recommended maintenance schedule for waterjet cutting heads?
A well-maintained waterjet cutting head is essential for consistent cut quality, optimal pump efficiency, and prolonged component life. The schedule below is a general industry guideline; always cross-check with your specific OEM manual, as operating hours and abrasive type can shift intervals.Read more -
Can you provide certification of material quality, especially for high-pressure parts?
We fully understand that certification of material quality is critical for high-pressure waterjet components, where any failure can lead to safety risks and costly downtime. Therefore, we provide complete material quality documentation for all our high-pressure parts, including orifices, mixing tubes, nozzles, seals, and custom components.Read more
